BusyContacts Top FAQs
This page links to the most common BusyContacts questions we see in support tickets.
Setup & Sync
- Getting Started with BusyContacts
- Syncing with a Server
- BusyContacts not syncing with Apple Contacts/iPhone
- Using BusyContacts with iCloud
- Using BusyContacts with Google
- Using BusyContacts with Exchange
- Using BusyContacts with Office 365 (Microsoft Graph)
- Using BusyContacts with CardDAV
- Using BusyContacts with Fruux
Apple Mail & Activity List
- Activity List
- BusyContacts is no longer showing Apple Mail activity after an update
- Manage Plugins button not showing in Apple Mail preferences
- Activity List is not showing emails in BusyContacts on macOS Catalina
- I am using MailMate but BusyContacts is not showing any emails
- What email apps is BusyContacts compatible with?
- BusyContacts is not showing iMessage / Messages activity
- Messages "Add Contact" opens Apple Contacts (not BusyContacts)
- Sonoma: BusyContacts Mail plug-in not allowed
iCloud Troubleshooting
- Unable to log into iCloud / password incorrect prompts
- BusyContacts: iCloud says “Service is currently unavailable”
- BusyContacts: iCloud rejected changes because a tag/group is too large
- mac.com domain iCloud sync issues
- BusyContacts: iCloud China (icloud.com.cn) sync issues
Tags, Groups, and Google Labels
Duplicates, Linking, and Merging
Import, Export, and Backups
- Exporting and Importing Contacts
- Backup and Restore
- BusyContacts update stuck on converting database
- BusyCal/BusyContacts crashing on launch (corrupt database)
Printing
Misc
- Why does BusyContacts launch?
- Why does BusyCal / BusyContacts launch at startup or launch each other?
- Phone numbers don’t look right (Phone Format For Display)
- How to set BusyCal and BusyContacts as the default apps
- URL Handler
- How do I uninstall BusyContacts?
- Can I download old versions of BusyCal and BusyContacts?
- BusyContacts (Setapp) on older macOS